Privacy Policy
At Intrepid Treks, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or booking processes.
By using our website or booking our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information including, but not limited to:
- Full name
- Email address
- Phone number
- Nationality
- Passport details (where required for permits or bookings)
- Travel dates and preferences
- Medical or dietary information (only when relevant to your safety)
- Payment and billing details
We only collect information that is necessary to provide our services effectively and safely.
2. How We Use Your Information
Your information may be used for the following purposes:
- Processing tour and trek bookings
- Communicating booking details and updates
- Arranging permits, accommodation, and logistics
- Ensuring client safety during treks and tours
- Responding to inquiries and support requests
- Improving our services and website experience
- Meeting legal and regulatory requirements
We do not use your personal information for unrelated purposes.
3. Information Sharing and Disclosure
Intrepid Treks does not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
- Accommodation providers
- National park authorities
- Transport operators
- Local guides or support teams
- Government or regulatory authorities, when legally required
All third parties are required to handle your data responsibly and only for the purpose intended.
4. Payment Information
Payment details are handled securely. We do not store full credit or debit card information on our systems.
Where third-party payment providers are used, their own privacy and security policies apply.
5. Medical and Sensitive Information
Any medical or health-related information shared with us is treated as strictly confidential and is used solely to ensure your safety during activities such as trekking and high-altitude climbs.
This information is only shared with guides or relevant staff when necessary for your well-being.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, or disclosure.
While we strive to protect your data, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security.
7. Cookies and Website Usage
Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website and allow us to improve content and navigation.
You may choose to disable cookies in your browser settings, although this may affect website performance.
8. Third-Party Links
Our website may contain links to third-party websites. Intrepid Treks is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory obligations.
When data is no longer required, it is securely deleted or anonymized.
10. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal requirements
- Withdraw consent for data usage where applicable
Requests can be made by contacting us directly.
11. Policy Updates
Intrepid Treks reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately upon publication.
We encourage you to review this policy periodically.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the details provided on our website.